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Shipping and Returns
How Do I Return an Item
  How do I return or exchange an item?

If you are not satisfied with the product, you may return it for refund, exchange or credit  provided we are notified within 30 days of delivery and it is returned in unused and resellable condition within 60 days of delivery with the original box and box contents.

Please contact customer service at info@deckshoes.com for information on returning or exchanging an item.

We will need your order number and shipping address to generate a Return Authorization number. We will email the RA number along with specific return instructions to you within 2 business days. We can not accept an order returned to us without an RA number.

If there was an error associated with your order that was our responsibility or the product has a warranty issue - a "call tag" will be mailed to you along with instructions on how to send your order back to us at no charge to you. Please contact us at info@deckshoes.com before returning any item.

Thank you.